Payment Methods and Location

Yes! We accept American Express, Discover Card, MasterCard and Visa whether you want to pay your taxes in person, over the phone or via the internet. Please note a 2.3% convenience fee (minimum charge of $3.95) will apply. To pay by phone, call (714) 834-3411 or click on this link to pay online. Wait until you receive a payment confirmation number. Please remember to print this page or write down the payment confirmation number for reference. If you do not receive a confirmation number, please call our office at (714) 834-3411.

Yes!  You can pay by debit card in person or through our website.  We do not accept debit cards over the phone.  A flat fee of $3.95 is charged for Visa personal debit cards. A 2.3% convenience fee (minimum charge of $3.95) will apply for all other debit cards. 
Use our online payment system to pay online. Wait until you receive a payment confirmation number. Please remember to print the confirmation page or write down the payment confirmation number for reference.  If you do not receive a confirmation number, please call our office at (714) 834-3411. 

Payments, corrections and other adjustments take 2-3 business days before they are reflected on the web site. All online payments are time and date stamped; as long as your payment confirmation date is before the delinquent date, your taxes will be considered timely.

Yes you may pay online through your checking or savings account without being charged a convenience fee. When you pay by "ACH Debit" (also known as automatic debit, direct debit or electronic debit) you authorize us to automatically debit the amount from your checking or savings account. To pay this way, follow our website link "Pay/Review Your Property Taxes", enter your parcel number and select the tax bill you want to pay. Click on the link to "PAY BY CHECKING/SAVINGS ACCOUNT" Enter all the required information for your account and Submit. Wait until you receive a payment confirmation number. Please remember to print this page or write down the payment confirmation number for reference. If you do not receive a confirmation number, please call our office immediately!

If you choose to pay your taxes online through your checking or savings account by ACH Debit, there is no fee charged. If you choose to pay by credit card, there is a 2.3% convenience fee (with a minimum charge of $3.95) charged in addition to the property tax amount you paid. If you choose to pay by Visa Personal debit card there is a flat fee of $3.95 charged. For all other types of debit cards a 2.3% convenience fee (with a minimum charge of $3.95) will apply. The convenience fees are collected by the Credit Card associations, not by the Treasurer-Tax Collector nor the County of Orange.

Once you realize that you mistyped any of the ACH information you submitted, it is important to update it right away with the correct information. Corrections can only be made on the same day the erroneous information was submitted. In other words, if you miskeyed your account number when you tried to pay online today, you may still change it by retrieving your parcel again from the search screen, and keying in the correct information when you get to the ACH screen. When you re-submit the transaction, the browser will return a confirmation page with the same confirmation number that you initially have. However, if you try to correct and submit your information the next day or thereafter, a new payment record will be generated and your payment may be duplicated. Important: Corrections can only be made on same-day transactions for payments made by ACH. Approved credit card transactions cannot be corrected by submitting a new one.

Payments made by eCheck take 2-3 business days before they are reflected in your bank account.  All online payments are time and date stamped; as long as your payment confirmation date is on or before the last payment date, your taxes will be considered timely.

Overpayments and duplicate payments are automatically refunded to the payee.  It normally takes 4-6 weeks for a refund check to be issued.  During the busy installment seasons, we have a very large volume of refunds and it may take a few weeks longer.  If you think you are due a refund but have not received it yet, please call our office at (714) 834-3411 or email us at ttcinfo@ttc.ocgov.com.

Since it takes 2-3 days for your first installment payment to settle, our system does not yet reflect that the first installment has been paid.  California Revenue and Taxation Code 22607 states that the second installment may be paid separately only if the first installment has been paid.  Once the first installment payment shows “paid” on our website, you can proceed with processing the second installment. If you have waited until the last payment date to make your payment and you are unable to make the second installment payment on time, please contact us at (714) 834-3411 or email us at ttcinfo@ttc.ocgov.com and our customer service staff can assist you with processing the second installment transaction.

You may visit us at our office location and our staff can assist you with multiple payment sources, including cash.  For further information, please contact us at (714) 834-3411.

You can mail a check and include the parcel number in the memo field on your check.  You may also print a copy of your bill from our website at  ocgov.com/octaxbill and send in the payment stub with your check.